24/7 Patient Support & Wellness Care

We Are Here for Your Wellness Journey

Have questions about PolyHerbs Vijaya formulations, order tracking, or Ayurvedic doctor consultations? Connect directly with our patient care team.

Send Us a Message

Fill out the form below with your query and our PolyHerbs support team will respond promptly.

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Our Registered Offices

Visit or contact PolyHerbs operational hubs across major Indian metros.

Navi Mumbai (HQ & Operational)

Headquarters

Merchant Legal Entity: PolyHerbs

Registered & Operational Address: F-14, Fantasia Business Park, Plot No. 47, Vashi Flyover, Sector 30A, Vashi, Navi Mumbai, Mumbai, Maharashtra, PIN: 400703

Phone: +91-8655806526

Email: polyherbs007@gmail.com

Bangalore Hub (Karnataka)

South Hub

Address: PRESTIGE CLARKEWOODS, 11, Clarke Rd, opp. Richards Park, Richards Town, Bengaluru, Karnataka 560005

Phone: +91-8655806526

Email: polyherbs007@gmail.com

Delhi Hub

North Hub

Address: O-95, DSIIDC Industrial Area, Sector 5, Holambi Khurd, Delhi, 110039

Phone: +91-8655806526

Email: polyherbs007@gmail.com

Headquarters Location: Vashi, Navi Mumbai

Get Driving Directions

Pan-India Express Delivery Coverage

Fast & Discreet Shipping across all major states and Union Territories

Bangalore Chennai Chandigarh Delhi NCR Goa Gujarat Gurugram Himachal Pradesh Hyderabad Jaipur Kolkata Kerala Lucknow Madhya Pradesh Mumbai Pune
Common Queries Answered

Frequently Asked Questions

Find quick answers to common questions about order tracking, delivery timelines, payment security, returns, and authenticity.

Navigate to My Account > Orders and click on Track Order. Enter your order number to review the current dispatch status along with courier tracking details.

For urgent tracking queries, reach out to our team at polyherbs007@gmail.com.

We process and dispatch all orders within 1 business day. Standard delivery timelines are:

  • Mumbai & Navi Mumbai: 1 - 3 business days
  • A-1 Metro Cities (Delhi, Bangalore, Kolkata, Chennai, Hyderabad, Ahmedabad): 2 - 4 business days
  • Rest of India: 3 - 5 business days

(Working days exclude National Holidays and Sundays)

Your unique tracking link is updated under My Account > Orders as soon as your package is dispatched and picked up by our courier partner. You will also receive an SMS and email notification.

In rare transport damage cases:

  • If the outer carton box is damaged, tampered, or missing PolyHerbs security tape, please reject the package at delivery and notify us instantly via email/chat.
  • For claims regarding damaged contents inside, please share a continuous unboxing video proof with polyherbs007@gmail.com within 48 hours for immediate replacement.

We support 100% PCI-DSS encrypted online payments including Credit Cards, Debit Cards, Net Banking, UPI (Google Pay, PhonePe, Paytm), and Digital Wallets via secure gateways like RazorPay and PayU.

Simply enter your coupon code in the "Gift card or discount code" box on the checkout page and click Apply. Note: Only one promo code can be redeemed per transaction.

We issue Returns, Refunds or Replacements within 7 days of delivery for wrong item delivered, transport damage, or missing item. Items must be unused, unopened, and in original packaging.

Authenticity Guarantee: PolyHerbs does not operate through 3rd-party sellers. 100% of orders are dispatched directly from our own warehouse, guaranteeing 100% genuine Ayurvedic formulations.

We strictly protect your personal privacy. Data is shared exclusively with essential fulfillment partners (courier services and payment gateways) solely to complete order delivery. Your personal data is never sold or shared for external advertising.

Most orders reach our patients within 3 - 5 business days across India. If your order is taking longer than expected, please email us at polyherbs007@gmail.com with your order ID for immediate assistance.